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  1. V

    Learning Service Recovery Strategies

    Free Download Service Recovery Strategies Published 4/2026 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 49m | Size: 88.25 MB Includes 60+-tool practitioner playbook: de-escalation checklists, failure taxonomies, recovery KPI dashboards, and 210- What...
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    Learning Automated Customer Service Workflows

    Free Download Automated Customer Service Workflows Published 4/2026 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 53m | Size: 93.6 MB Includes 60+-tool practitioner playbook: chatbot runbooks, IVR optimization, email automation checklists, and workflow K...
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    Learning Active Listening for Service Pros

    Free Download Active Listening for Service Pros Published 4/2026 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 56m | Size: 111.53 MB Includes 60+-tool practitioner playbook: listening assessments, de-escalation frameworks, KPI dashboards, and fatigue pr...
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    Learning Customer Service Metrics and KPIs

    Free Download Customer Service Metrics and KPIs Published 3/2026 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 55m | Size: 143.83 MB Includes 50+-tool practitioner toolkit: templates, checklists, KPI dashboards, and audit frameworks. What you'll learn...
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    Learning Customer Service Team Leadership

    Free Download Customer Service Team Leadership Published 3/2026 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 48m | Size: 131.17 MB Includes 50+-tool practitioner toolkit: templates, checklists, KPI dashboards, and audit frameworks. What you'll learn...
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    Learning Customer Service Excellence Masterclass

    Free Download Customer Service Excellence Masterclass Published 3/2026 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 40m | Size: 99.38 MB Includes 50+-tool practitioner toolkit: templates, checklists, KPI dashboards, and audit frameworks. What you'll...
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    Learning Build Ecommerce Customer Service AI Agent Using Make

    Free Download Build Ecommerce Customer Service AI Agent Using Make Published 2/2026 Created by Shaik Saifulla MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Level: All Levels | Genre: eLearning | Language: English | Duration: 28 Lectures ( 5h 11m ) | Size: 4 GB Multi-Channel AI...
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    Learning Apostille Education & Processing Start an Apostille Service

    Free Download Apostille Education & Processing Start an Apostille Service Last updated 2/2026 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 1h 54m | Size: 1.98 GB Learn U.S. apostille processing, document handling, client intake systems, and nationwide...
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    Learning LAB Sales & Customer Service AI ML NLP Sentiment Analysis!!

    Free Download LAB Sales & Customer Service AI ML NLP Sentiment Analysis!! Published 2/2026 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 1h 57m | Size: 1.09 GB AI/GenAI:: Hands-on beginner lab to master AI, NLP, and sentiment analysis for smarter sales...
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    Learning Emotional Intelligence in Customer Service Strong Relations

    Free Download Emotional Intelligence in Customer Service Strong Relations Published 2/2026 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 1h 25m | Size: 2.43 GB Use EQ to stay calm, show empathy, de-escalate conflict, and build trust, rapport, and loyal...
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    Learning ChatGPT in Hospitality Improve Service and Operations

    Free Download ChatGPT in Hospitality Improve Service and Operations Published 2/2026 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 1h 45m | Size: 2.33 GB Learn how to use ChatGPT to improve guest service, streamline hotel operations and support staff...
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    Learning API Spec Q2 Service Quality Management System for Oil & Gas

    Free Download API Spec Q2 Service Quality Management System for Oil & Gas Last updated 2/2026 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 5h 27m | Size: 6.2 GB API Specification Q2: Risk Management, Contingency Planning & Certification Preparation for...
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    Learning Empathy in Customer Service Skills That Build Trust

    Free Download Empathy in Customer Service Skills That Build Trust Published 1/2026 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 1h 33m | Size: 2.96 GB Use EQ, active listening & empathetic language to de‑escalate issues and boost CSAT, NPS, loyalty, and...
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    Learning ISOIEC 20000-12018 IT Service Management System (ITSMS)

    Free Download ISOIEC 20000-12018 IT Service Management System (ITSMS) Published 1/2026 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 5h 3m | Size: 8.63 GB Master ISO/IEC 20000-1:2018 with Clause-by-Clause Auditing, ITSM Controls, Case Studies &...
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    Learning Salesforce Service Cloud Consultant Certification Course

    Free Download Salesforce Service Cloud Consultant Certification Course Last updated 8/2024 Created by Rapid Reskill by Mike Wheeler, Aaron Wheeler, Evan Wheeler MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz, 2 Ch Level: All | Genre: eLearning | Language: English + subtitle | Duration: 115...
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    Learning Effective Customer Service

    Free Download Effective Customer Service Published 12/2025 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 1h 11m | Size: 727 MB Master the Skills That Turn Customers Into Lifelong Advocates What you'll learn Confidently handle even the most difficult...
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    Learning ITIL V4 Service Value System & Its Components

    Free Download ITIL V4 Service Value System & Its Components Published 11/2025 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 2h 37m | Size: 985 MB Master the ITIL V4 Service Value System and learn how to build, govern, and optimize high-performing IT...
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    Learning ITIL V4 The Four Dimensions of Service Management

    Free Download ITIL V4 The Four Dimensions of Service Management Published 11/2025 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 2h 22m | Size: 937 MB Master the four foundational dimensions of ITIL 4 and build a strong capability in modern, end-to-end...
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    Learning ITIL V4 Service Management Concepts

    Free Download ITIL V4 Service Management Concepts Published 11/2025 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch Language: English | Duration: 3h 12m | Size: 1.16 GB Master the foundational principles of ITIL 4 and elevate your IT service management expertise What you'll learn...
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    Learning Servicenow Service Portals And Employee Center

    Free Download Servicenow Service Portals And Employee Center Published 11/2025 MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz Language: English | Size: 1.01 GB | Duration: 1h 52m Designing & Building Modern Service Portals with Custom Pages, Themes & Widgets What you'll learn Design &...
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